Hospo

TOURISM, HOSPITALITY AND EVENTS (SIT07) hospitality Curriculum Framework COMMERCIAL homework STRAND SITXCOM002A relieve oneself IN A socially diverse environment HSC INDICATIVE HOURS: 10 HOSPITALITY 240 HOURS Clancy Catholic College RTO SITXCOM002A cut back in a socially versatile Environment  assessment OVERVIEW SITXCOM002A WORK IN A SOCIALLY DIVERSE ENVIRONMENT ELEMENT 1. COMMUNICATE WITH CUSTOMERS AND COLLEAGUES FROM DIVERSE BACKGROUNDS PERFORMANCE CRITERIA 1.1 Value customers and colleagues from arctic heathenish groups and treat them with respect and sensitivity. 1.2 Take into consideration ethnical differences in all verbal and nonverbal communication. 1.3 Make attempts to descale language barriers by communicating through the use of gestures, sanctify language, or simple words in English or the other person?s language. 1.4 Obtain assistance from colleagues, adduce books or outside organisations when required. ASSESSMENT TOOL ASSESSORS SIGNATURE sound judgement labor movement brochure Activities Online testing 2. ADDRESS CROSS CULTURAL MIS- 2.1 Identify issues which may spring conflict or misunderstanding in the UNDERSTANDINGS workplace. 2.2 organise difficulties with the seize people and seek assistance from team leaders or others where required. 2.

3 Consider possible cultural differences when difficulties of misunderstandings occur. 2.4 Make efforts to offer misunderstandings, taking account of cultural considerations. 2.5 Refer problems and unresolved issues to the reserve team leader or supervisor for follow-up. Asses sment Task Booklet Activities Online t! esting Clancy Catholic College RTO SITXCOM002A Work in a Socially Diverse Environment Training Package building block title Unit code Tourism, Hospitality and Events (SIT07) Work in a socially diverse environment efficacy celestial sphere Communication and Teamwork Sector Cross-Sector HSC Requirements and Advice HSC Indicative Hours SITXCOM002A Unit descriptor 10 This...If you command to get a full essay, order it on our website: OrderCustomPaper.com

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